Return Policy:

We are for satisfied customers.

You do not need to write an application to return the goods. If you want to return the product, call us or write to Whatsap on +371 25633444 or write a free-form e-mail to with the order number. We'll be grateful if you mention the reason for the return. After receiving the confirmation, you or another person with whom you will agree must deliver the product to the store ZEMLETES.LV Cesvaines Street 15a, Riga (located in the premises of store) or send it via Omniva parcel to TC Akrapole Rīga parcel, indicating the recipient's number +371 25633444.

We will refund the money within 1 day to one week after receiving the returned product (excluding the cost of delivery). The cost of returning the goods by post, courier or transport must be borne by the customer, unless the goods are defective or do not meet the description.

We will review the problem and agree on the best solution for you. The product will not be replaced or repaired if the damage has occurred in violation of the operating instructions and regulations.