Shipping and returns
Delivery of goods:
You will be able to choose the most convenient and nearest delivery place during the ordering process. It will be possible to easily view all the nearest delivery points on the map or choose delivery to the delivery address specified by you.
Delivery of goods takes place automatically as soon as we have received payment for the purchase.
97% of all received orders we can fulfill immediately and ensure the fastest possible delivery by handing over the prepared package to the courier on the day of receipt of payment.
1. You can pick up your order for free in our store map
2. Parcel terminals. Delivery at all OMNIVA parcel terminals EUR 2.99
3. COURIER. Riga and Riga district, rest of Latvia EUR 6.00
Returns:
We want to achieve our client satisfaction.
There is no need to write an application for the return of goods. If you want to return the product, call us or write to Whatsap on +371 25633444 or write a free-form e-mail to info@zemletes.lv with the order number. We'll be grateful if you mention the reason for the return. After receiving the confirmation, you or another person with whom you will agree must deliver the product to the store ZEMLETES.LV Cesvaines Street 15a, Riga (located on the premises of LEDakcijas.lv store) or send it via Omniva parcel to TC Akropole Rīga parcel, indicating the recipient's number +371 25633444.
We will return the money within 1 day to a week after receiving the returned product (except for the delivery fee). The cost of returning the product by post, courier, or transport must be covered by the customer unless the product is defective or does not meet the description.
We will review the problem and agree on the best solution for you. The product will not be replaced or repaired if the damage is caused by not following the instructions and terms of use.